Terms of service

Terms of Use

Last updated: 29 May 2026

Welcome to LOKYRA. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Use.

If you do not agree with these terms, please do not use our website.

About Us

LOKYRA is an Australian jewellery business specialising in handcrafted jewellery, custom pieces, and made-to-order designs.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Use the website for fraudulent purposes

  • Attempt to gain unauthorised access to the website or its systems

  • Copy, reproduce, distribute, or exploit website content without permission

  • Interfere with the operation or security of the website

Product Information

We strive to ensure that all product descriptions, images, pricing, and information are accurate.

Due to the handmade nature of our products:

  • Minor variations in colour, texture, finish, and stone appearance may occur

  • Natural gemstones may contain inclusions and unique characteristics

  • Product images may appear differently depending on your device or screen settings

These variations are not considered defects.

Custom and Made-to-Order Jewellery

Custom and made-to-order pieces are created specifically for the customer.

Once production has commenced, orders cannot generally be cancelled or substantially altered.

Custom pieces may require customer approval throughout the design process. Delays in providing approvals may impact production timeframes.

Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

If a pricing error occurs, we reserve the right to cancel or refuse any order placed at the incorrect price.

Payment

Payment must be received before products are shipped.

Where payment plans or deposits are offered:

  • Deposits are generally non-refundable once production has commenced

  • Remaining balances must be paid in full before dispatch

Failure to complete payment may result in delays or cancellation of the order.

Shipping

Shipping timeframes provided are estimates only.

LOKYRA is not responsible for delays caused by:

  • Postal services

  • Customs processing

  • Weather events

  • Industrial action

  • Circumstances beyond our reasonable control

Risk in goods passes to the customer upon delivery.

Intellectual Property

All content on this website, including:

  • Photographs

  • Product designs

  • Logos

  • Branding

  • Text

  • Graphics

remains the property of LOKYRA unless otherwise stated.

Content may not be copied, reproduced, modified, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, LOKYRA is not liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, or services.

Nothing in these Terms excludes rights available under Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement, repair, or refund where required by law.

Nothing in these Terms is intended to limit your statutory consumer rights.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or availability of those websites.

Changes to These Terms

We reserve the right to update these Terms of Use at any time.

Changes become effective immediately upon publication on the website.

Governing Law

These Terms are governed by the laws of Western Australia, Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Western Australia.

Contact Us

For any questions regarding these Terms of Use, please contact:

LOKYRA
Email: lokyrastudio@gmail.com